Favorites

FAQ

[vc_row full_width=”stretch_row” css=”.vc_custom_1589919193624{padding-top: 40px !important;padding-bottom: 40px !important;background-color: #ffffff !important;}”][vc_column][vc_row_inner][vc_column_inner el_class=”align-center” width=”1/6″][/vc_column_inner][vc_column_inner width=”2/3″][autoroyal_entry_title title=”” pretitle=”Training Video” align=”center” icon_type=”linecons” icon_color=”#dbe9ef” icon_linecons=”vc_li vc_li-settings”][vc_video link=”https://www.youtube.com/watch?v=U0NsZ7GJcGU” align=”center”][/vc_column_inner][vc_column_inner width=”1/6″][/vc_column_inner][/vc_row_inner][autoroyal_entry_title title=”” pretitle=”Find Your Answer Here” align=”center” icon_type=”fontawesome” icon_fontawesome=”fa fa-question-circle” icon_color=”#dbe9ef” css=”.vc_custom_1594839525889{margin-bottom: 20px !important;}”][vc_row_inner][vc_column_inner el_id=”eliteFAQ”][faq_container][faq_item title=”How to Book a Boat?”]

  1. Navigate to the Home Page:
    • Go to the home page.
    • Click on any of the available green boxes to select a boat.
  2. Add a Note:
    • Ensure to add any relevant information in the note area.
    • Click “Save” to complete your booking.
  3. Confirmation:
    • Your reservation will appear in the list and will be highlighted in blue on the calendar.
    • You will receive an email confirmation.

[/faq_item][faq_item title=”How to Cancel a Booking?”]

  1. Locate Your Booking:
    • Find your booking on the calendar, which will be highlighted in blue.
  2. Cancel the Booking:
    • Click on the booking.
    • Enter the reason for cancellation in the provided field.
    • You will receive an email confirmation.

[/faq_item][faq_item title=”What to Do If Your Desired Boat is Not Available?”]

  1. Contact the Current Booker:
    • Click on any of the booked boats highlighted in red on the calendar.
    • Use the options to call, email, or send a quick message to the member who booked the boat.
    • Alternatively click on Notify me when this reservation is canceled to get a notification.
  2. Receive a Copy:
    • A copy of your message will be sent to your mailbox for your records.

[/faq_item][faq_item title=”How to file a float plan?”]

  • Hard copy: If you can’t find them on the boat, pick up copies from ABYC office.
  • Online: Each boat has a QR code to run the boat check and submit a float plan.

[/faq_item][faq_item title=”Technical Issues Contact?”]

  1. For any technical issues, please contact:

[/faq_item][/faq_container][/vc_column_inner][/vc_row_inner][vc_row_inner][vc_column_inner el_class=”align-center”][autoroyal_entry_button title=”Ask a Question” btn_url=”/coop-reservations/contact-us” button_color=”” button_hover_color=”” align=”center” icon_align=”right” icon_material=”vc-material vc-material-question_answer” css=”.vc_custom_1726065022378{margin-top: 90px !important;}”][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row]